In accordance with the provisions of Article 5 of the European Regulation 2016/679, the collection and processing of site users' data complies with the following principles:
In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the conditions set out above :
The data controller will keep in his computer systems of the site and under reasonable conditions of security all the data collected for a maximum duration of 3 years, for the simple visits, until 5 years if the user validates an order.
The personal data collected on the remove-before-flight.com website are as follows: - Civil status, identity, identification data, images (eg surname, first name, address, photograph, date and place of birth, etc.) - Personal life (eg lifestyle, family situation, etc.) - Economic and financial information (eg income, financial situation, banking data, etc.) - Connection data (eg Ip addresses, logs, terminal identifiers, login credentials, timestamp information, etc.) - Information relating to the use of the site: number of orders, time spent, articles consulted; - Location data (eg travel, GPS data, GSM, ...)
This data is collected when the user performs one of the following operations on the website:
- Registration on the website;
- Navigation on the website;
- Use of the online chat service;
- Request the backup of his data;
- Purchase of a good / service on the website;
- Consultation of an information article;
- Subscribe to a newsletter;
- Request assistance online or by phone;
- Request a quote;
The collection and processing of data is intended, inter alia, for the following purposes:
- Creation and control of access to customer accounts;
- Creation of documents;
- Achievements of the formalities;
- Payment tracking and billing;
- Connection with third party partners;
- Sending marketing and sales information;
- Satisfaction survey;
- Customer management;
And more generally all activities related to the sale of services or products related to the information presented on the website.
When browsing the Site, users' personal data may be transmitted to external service providers.
These third parties provide service on our behalf and on our behalf in order to allow the proper credit card payments and other Services, or are likely to offer their services or products to users.
Personal data may be transferred to countries outside the European Union (such as the United States) for the purpose of processing your requests and securing personal data.
In accordance with the RGPD, all transfers of personal data to a country outside the European Union and / or not offering a level of protection considered sufficient by the European Commission have been the subject of transboundary flow agreements in accordance with standard contractual clauses enacted by the European Commission and declared to the CNIL.
Other transfers of personal data to the United States, especially for CRM, are governed by EU-US PRIVACY SHIELD: Click here for more information.
We will never share, without obtaining your prior consent, your personal data with third-party companies for marketing and / or commercial purposes.
We may disclose your personal data to the administrative or judicial authorities when their disclosure is necessary for the identification, prosecution or prosecution of any individual who may harm our rights, any other user or a third. We can finally be legally obliged to disclose your personal data and can not in this case oppose it.
The remove-before-flight.com website is hosted by: EASI SERVICES whose headquarters are located at the address below: 8 Avenue Fontvin, 34970 Lattes, France.
The host can be contacted at the following number: +33954537157 The data collected and processed by the site are exclusively hosted and processed in the countries of the European Union.
The person responsible for the processing of personal data is: Montico Maxime; It can be contacted as follows: By phone at 0954537157 from Monday to Friday from 10:00 to 16:00 or by email at firstname.lastname@example.org The person responsible for data processing is responsible for determining the purposes and means used for the processing of personal data.
The data controller undertakes to protect the collected personal data, not to transmit it to third parties without the user having been informed and to respect the purposes for which the data was collected.
The site has an SSL certificate to ensure that information and data transfer through the site is secure. An SSL certificate ("Secure Socket Layer" Certificate) aims to secure the data exchanged between the user and the site.
In addition, the Data Controller agrees to notify the user in case of rectification or deletion of the data, unless this entails for it disproportionate formalities, costs and procedures. In the event that the integrity, confidentiality or security of the user's personal data is compromised, the controller commits to inform the user by any means.
In accordance with the regulations on the processing of personal data, the user has the rights listed below.
In order for the Data Controller to comply with the request, the user is required to provide him / her with: first name, last name, e-mail address and, if applicable, his account number or personal space number or subscriber. The data controller is responsible for responding to the user within a maximum of 30 (thirty) days.
1 Right of access, rectification and right to cancellation
The user can read, update, modify or request the deletion of data concerning him, by following the procedure below: the user must send an email to the controller of personal data, specifying the purpose of his request and using the contact e-mail address that is provided above If he has one, the user has the right to request the deletion of his personal space by following the following procedure: the user must send an email to the controller of personal data, specifying his personal space number. The request to delete the data will be processed within 30 working days.
2. Right to portability of data
The user has the right to request the portability of his personal data, held by the site, to another site, by following the procedure below: the user must make a request for portability of his personal data to the responsible for data processing, by sending an email to the address provided above.
3. Right to limitation and opposition of data processing
The user has the right to request the limitation or to oppose the treatment of his data by the site, without the site can refuse, except to demonstrate the existence of legitimate and compelling reasons that may prevail over the interests and the rights and freedoms of the user. In order to request the limitation of the processing of his data or to object to the processing of his data, the user must follow the following procedure: the user must make a request for limitation to the processing of his personal data with the controller data, by sending an email to the address provided above.
4. Right not to be the subject of a decision based exclusively on an automated process
In accordance with the provisions of Regulation 2016/679, the user has the right not to be the subject of a decision based exclusively on an automated process if the decision has legal effects on it or significantly affects it. similar way.
5. Right to determine the fate of data after death
The user is reminded that he can organize what should be the future of his data collected and processed if he dies, in accordance with the law n ° 2016-1321 of October 7th, 2016.
6. Right to seise the competent supervisory authority
If the data controller decides not to respond to the request of the user, and the user wishes to contest the decision, or if he thinks that one of the rights listed above, it is entitled to refer to the CNIL (National Commission for Computing and Freedoms, https://www.cnil.fr) or any competent judge.
In accordance with the provisions of Article 8 of European Regulation 2016/679 and the Data Protection Act, only minors aged 15 or over can consent to the processing of their personal data.
If the user is a minor under the age of 15, the consent of a legal representative will be required so that personal data can be collected and processed.
The publisher of the site reserves the right to verify by any means that the user is older than 15 years, or that he has obtained the consent of a legal representative before browsing the site.
The publisher of the site reserves the right to modify it to guarantee its conformity with the law in force.
It is brought to the attention of the user that the last update of this policy of confidentiality intervened on 25/05/2018.